NTU's grievance procedure is our major weapon to ensure that all aspects of our contract are enforced. In this endeavor, your first line of defense in effective contract enforcement is your NTU Building representative. Your NTU representative is charged with enforcing the contract, protecting the rights of their co-workers, and continuing the collective bargaining process between the union and management on a daily basis. The NTU building representative does not have to witness the event or actions that form the basis for the filing of the grievance.
Definition of a grievance - According to